Privacy policy

PRIVACY POLICY Last updated: May 14, 2026

The website carryandtravel.com is operated by NTN CORP LTD, registered in England and Wales under company number 17099377. Throughout the site, the terms "we", "us" and "our" refer to NTN CORP LTD. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use our services, or make a purchase from the Site.

1. DATA CONTROLLER For the purpose of UK GDPR, the data controller of your personal information is:

Company Name: NTN CORP LTD
Company Number: 17099377
Registered Office: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Contact Email: contact@carryandtravel.com

2. PERSONAL INFORMATION WE COLLECT When you visit the Site, we collect:

Contact details: name, shipping address, billing address, phone number, and email address
Financial information: payment details processed via secure providers (Shopify Payments/Stripe) — we do not store card details
Device information: IP address, browser type, and time zone
Order history and communication records

3. HOW WE USE YOUR INFORMATION We use your personal information to:

Process and fulfil your orders
Arrange shipping and delivery
Send order confirmations and invoices
Respond to customer service enquiries
Comply with legal obligations

4. LEGAL BASIS FOR PROCESSING (UK GDPR) We process your data on the following legal bases:

Contract performance: to fulfil your order
Legal obligation: to comply with UK tax and consumer law
Legitimate interests: to improve our services and prevent fraud
Consent: for marketing communications (where applicable)

5. DATA RETENTION We retain your personal information for 3 years following your last order or interaction with us, after which it is securely deleted. Financial records may be retained for up to 7 years to comply with HMRC requirements.

6. YOUR RIGHTS (UK GDPR) As a UK resident, you have the right to:

Access the personal information we hold about you
Request correction or deletion of your data
Object to or restrict processing of your data
Data portability
Lodge a complaint with the ICO at ico.org.uk

To exercise any of these rights, contact us at contact@carryandtravel.com. We will respond within 30 days.

7. COOKIES We use essential cookies to operate the Site and optional analytics cookies to understand how visitors use our Site. You can manage your cookie preferences at any time via your browser settings.

8. THIRD-PARTY SHARING We share your data only with trusted service providers necessary to operate our business (Shopify, payment processors, shipping carriers). We do not sell your personal data to third parties.

9. SECURITY We use industry-standard security measures to protect your data. All transactions are encrypted via SSL. However, no method of transmission over the Internet is 100% secure.

10. CONTACT For any questions regarding this Privacy Policy: NTN CORP LTD Email: contact@carryandtravel.com 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom